Complaints

Please contact us by telephone +49(0)9127 577388 or via our eMail address first. Together we can determine if a return is required or if we are able to find another solution.

In case of return shipments, please use the original packaging of the original shipment if it is still suitable for shipping and enclose a copy of the original invoice.

Adress for return shipments

Martina Ohr
Versandhandel für botanische Artikel
Ackerstrasse 30
90574 Rosstal
Germany